My Account features — UpToDate online

To access My Account in UpToDate online, make sure that you are logged in, then click My Account on the toolbar.

In UpToDate online, My Account includes the following features (only the features that are applicable for your type of account are displayed):

Contact Information

Subscribe to UpToDate

Subscription Term

Subscription Renewal

CME/CE

User Name / Password

Account Access Points

Consolidate Accounts

Contact Information

To view or modify your address and contact information, do the following:

1. In My Account, click the View / modify my address and contact information link.

   UpToDate displays your contact information (such as your name, mailing address, e-mail address, and telephone numbers).

   To modify this information, continue with this procedure.

2. Click Edit to make the information fields editable.
3. Make any desired modifications to the contact information.
4. Click Submit.

Subscribe to UpToDate

To subscribe to UpToDate, click the Subscribe to UpToDate link in My Account. The system will lead you through the subscription process in a series of easy-to-follow steps.

Subscription Term

To view information about the term of your subscription, click the View my subscription term link in My Account. UpToDate displays the following:

• The date through which you have online access to UpToDate
• The release number through which your subscription is active

Subscription Renewal

To renew your subscription, do the following:

1. In My Account, click the Renew my subscription link.
2. On the Renew My Subscription page, select your practice type, then click Continue.
3. On the Ship To page, make any desired changes to the shipping information, then click Continue.
4. On the Please Select a Renewal Period page, select the desired renewal period, then click Continue.
5. On the Payment Information page, enter your payment information, then click Place your online order.

   UpToDate displays an order confirmation page that you can print for your records.

CME/CE

Through My Account, you can access your available CME/CE credits, view your past credit submissions, and change your default CME/CE setting. For information about how to obtain and manage CME/CE credits, click here.

User Name / Password

To view or modify your UpToDate online user name or modify your password, do the following:

1. In My Account, click the View / modify my user name or password link.

   UpToDate displays the Login information page, which shows your user name (your password is hidden for security purposes).

   If you want to modify your user name, your password, or both, continue with this procedure.

2. Click Edit.
3. On the Change login information page, do the following:
   1. Enter your current password in the Current Password box.
   2. If you want to change your user name, specify a new name in the User Name box.
   3. If you want to change your password, specify a new password in the New Password box, then reenter the new password in the box below.
   4. Click Update.

Account Access Points

To view a list of all identifiers that allow you to access your UpToDate account from clinical information systems, click the View my access points link.

Consolidate Accounts

Through the Consolidate Accounts feature, you can merge one account with another. This allows you to consolidate your account management activity — such as working with CME/CE credits — in one account.

The following procedure describes how to merge a source account (an account other than the one to which you are currently logged in) into a target account (the account to which you are currently logged in):

1. In My Account, click the Consolidate my accounts link.
2. Specify the user name and password for your source account.
3. Click Log in.

   UpToDate displays a page that identifies the source and target accounts.

4. Ensure that the desired accounts are identified as the source and target accounts.

   Important: After you merge two accounts, the merge operation cannot be undone, and the source account becomes inactive. Before proceeding, make sure that the information for the source and target accounts is correct.

5. Click Submit.

UpToDate merges the source account into the target account. Any CME/CE credits that you have accrued are now stored in the target account, and the source account is no longer active.